Privacy policy

Last updated: 14 -11-2024

1. Introduction

TD Facilities Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our maintenance services and visit our website tdfacilitiesltd.com

2. Information We Collect

- Personal Information: We collect personal information that you provide directly, including name, email, phone number, address, and payment information, when you request a quote, schedule service, or otherwise contact us.

- Usage Information: We may collect information on how you interact with our website, including IP address, browser type, and pages viewed, through cookies and similar technologies.

3. How We Use Your Information

We use your information for purposes such as:

- Providing and managing our maintenance services

- Communicating with you about appointments, billing, and service updates

- Improving our services and enhancing customer experience

- Processing payments and managing transactions

- Complying with legal requirements and protecting against fraud

4. How We Share Your Information

We may share your information with third parties for purposes that include:

- Service Providers: We may share information with trusted third-party service providers that assist with operations, such as payment processing, scheduling, and customer support.

- Legal Compliance: We may disclose information to comply with legal obligations, respond to requests from government authorities, or protect our rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please note that no electronic transmission or storage method is 100% secure.

6. Retention of Your Information

We retain your personal information for as long as necessary to provide services to you and fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

- Access, update, or delete your information

- Opt out of certain processing activities, such as marketing

- Withdraw your consent at any time

To exercise these rights, please contact us at Dan@tdfacilitiesltd.com.

8. Cookies and Tracking Technologies

We use cookies to track website usage and improve our services. You can control cookie settings through your browser; however, some functionalities may be affected if cookies are disabled.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at dan@tdfacilitiesltd.com